Once an order comes into Sweet - whether it has been submitted by a customer through your B2B Customer Portal or you manually created it for the customer yourself - it needs to be processed. That means these steps need to be taken:

  1. Verify that the products are, in fact, in stock and shippable.

  2. Approve the order (not applicable if you created it for the customer yourself).

  3. Process the payment(s) on the order. [Payments functionality is in development]

  4. Package and ship the order.

  5. Mark the order received or ensure customer marked the order received 

For additional detail, see these articles:

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