A new order is initiated when a customer places a product in their shopping cart. The order then passes through several states before it finalized and transitioned to the invoice state. The order states are listed below.

Order States

The states that an order passes through are as follows:

  • cart - One or more products have been added to the shopping cart.

  • submitted - The customer has submitted the order to the vendor.

  • approved - The order has been approved by the vendor and is now being processed.

  • shipped - The order shipment has been processed and ready to be marked received. 

  • invoice - The order has been fulfilled and the invoice has been sent. This state also means that the order has been delivered when you have the Orders must be received option on.

  • review - The customer has requested this order be reviewed due to discrepancies in what was received.

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